FAQ's

How can I report incorrect comments on the website?

If you're considering that one of these contributions offend friendliness norms, please send us an email to webmaster@spygadgetonline.ca.

What does it happen in the event of the website error?

 If you notice a mistake on one of our products from our website, please notify us by email to webmaster@spygadgetonline.ca.

What guarantees does the website offer to safeguard the privacy?

We provide users a secure space. Any access and use of the website ensure a total confidentiality. For more details, please consult our privacy policy.

Who is the website owner?

spygadgetonline.ca belong to the company Mongeau Import / Export (Click here for Legal disclaimer)

Where does the information and the product pictures of the website come from?

Mongeau Import/ Export is a company registered in Quebec, Canada

Order terms and condition.

I am under 18, can I buy products on your website?

 We don't accept orders from minors

How to place an order?

To place an order, you only have to click on the button "buy” which appears on the page of the product that you want to acquire. The system will direct you to a secure area (recognizable by the first few letters that appear in your panel Navigation https://)

Can I cancel or change my order?

Once your order has been placed we can't cancel it or make any changes.

What are your delivery options?

All our packages are shipped with Canada Post

Payment options?

 You can make an online purchase or payment using PayPal or COD (cash on delivery).

What guarantees the availability of stocks?

We receive regular deliveries and most items are in stock. If the item is out of stock, we will inform you immediately and allow you cancel your order.

How long should I expect to receive my order?

Delivery is usually within 5-7 business days.

Questions concerning the use of products.

How to use the products that you sell?

All our products are delivered with a manual. Take the time to read all the information presented in the manual. If you have difficulty to use your device properly, do not hesitate to contact us by writing spygadget@gmail.com.

What should I do if my device doesn't work?

If you think your product is faulty, please contact us by writing to spygadget@gmail.com. We will respond as quickly as possible. We will try to solve the problem and if the device is defective, we will replace it.

How do I exchange or return a product I purchased ?

To return a product , you must first obtain an RMA number. spygadget@gmail.com.